Shipping and Delivery Policy

ListingLab sells digital products only. Nothing is shipped physically and there is no shipping fee.

Where you receive your order

Everything is delivered inside Telegram, in your chat with @ListingLabBot, together with a PDF invoice.

When it arrives

• Instant products are sent automatically as soon as CHIP confirms your DuitNow QR payment, normally within a minute of paying, or immediately when you pay with your account balance.
• Manual products are completed by staff, who are alerted the moment your payment is confirmed. The bot tells you when the order is done.

Paying for an order

• When you tap Buy now, one item is held for you for 15 minutes.
• If CHIP has not received the payment by then, the order expires, the payment page stops accepting payment and the item is released for other customers.
• A payment is confirmed only by CHIP. Screenshots or payment slips are not accepted as proof of payment.

If your item has not arrived

1. Open the order in the bot and tap Payment already made. The store checks the payment with CHIP again.
2. Do not pay a second time.
3. If it still has not arrived, contact support with your order number.

Keep the bot unblocked: if you block it, delivery messages cannot reach you. Unblock it and contact support, and we will resend what we can.

Contact

• Telegram support: @RealAngelApi
• In the store bot: open Help or an order, then Support, to open a ticket linked to your order.